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Sales Department - Signup For Internet Service
Local : 314-329-3030 Toll Free: 1-800-868-1934
7 Days a Week! 9AM-9PM CST
Acceptable Payment Methods:
ACH/Check Drafts are available on Phone Orders Only. Subject to Approval. *Payments Show on CC/Bank Statements as MTG INTERNET 1-800-868-1934
Management Department General Manager: John H. Assistant Managers: Scott & Michelle Management Dept. Voicemail: 1-800-868-1936 To Submit a Ticket to a MANAGER: CLICK HERE
Managers are not directly accessible via telephone. The management voicemail system is specifically for users who cannot connect to the internet at all, or for non customers who may have an issue that Customer support does not have access to handle. Managers handle all ticket based support inquiries dealing with billing concerns, accelerators, and email accounts. This allows a maximum amount of inquiries to be handled in the least amount of time, and allows our management team to be able to process all requests within 24 hours.
Technical Support / Online Support Center
Account Setup Assistance / General Support Toll Free: 1-877-701-1077
The Premium phone support department can help you setup your internet service account, submit a support ticket for you, or help you signup for internet access.
If you are an existing customer, and your account was setup before November of 2007, your account may need to be CONVERTED to use our new premium support service. Additional monthly fees may apply.
If you have access to the internet already, you can use our Online Support Center to submit a support request, have an email address or accelerator activated, or to download applications.
7 Days a Week! 9AM-9PM CST |
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